Ottawa's Choice for Computer, Network and Printer Services

Adare Information Technology is an Ottawa based computer, printer and network service and consulting company. Our goal is to keeping our customers systems up and running, whether it's one machine or a whole network, printers or computers. Adare is recognized for our technical expertise and the solid reputation we have earned in the service business over the last 30 years. Your business matters to us as much as it does to you!

Our field personnel are equipped with cellular phones to improve our response to our customers. 

 

Operations:

A Service Management Database contains all the client information our technical staff needs to be well equipped and prepared to provide solutions and make well informed recommendations that will benefit your company now and in the future.

We emphasize support of LAN's (Local Area Networks), but include the repair and maintenance of personal computers, monitors, printers, accessories and other peripheral equipment. Adare IT continues in providing warranty repairs for OKIDATA and the sale of equipment, but our main focus is Service to you, our customer.

We look forward to continuing to serve you as one of our valued customers.

Service Call Handling:

When a service call is received, the information is initially written down, which serves as our ultimate backup. This information is then entered in our extensive database, so if you have ever called before, or have had the particular equipment serviced before, we will have it's history.

Service calls are screened internally to see if a simple solution may be accomplished by phone. If not, a technician or engineer is dispatched to your site within the response time allowed by your Maintenance Agreement or as soon as the next tech is available if you do not have a contract.

 

Contract Types

PREFERRED CUSTOMER* 

BRONZE * 

SILVER *  

GOLD * 

DIAMOND * 

PLATINUM *

read more

24 hours booking

RATES


Please be aware that the service rates below are for the labour cost only of computer and printer repairs and do not include any parts that might be necessary.

 

 

In Shop -  Minimum 30 minutes, 15 minute increments

On Site-  Minimum 1 Hour

Note 1: Enhanced virus recovery includes installation of Kaspersky Internet Security 2012, with 1 year licence activation.
Note 2: Applies to in-shop estimates only. The refund is applied to your repair costs. Estimate fee is due at time of drop off, prior to your system being assessed.
Note 3: Please be aware that data recovery can be extremely costly if the standard methods do not work. Rate applies for successful recovery, otherwise a minimum charge of $44 applies.

 

Helpful Info